Refund policy

Last updated: September 9, 2026

We want you to love your Task Avoidance Studio goodies. But if something isn’t quite right, we’re happy to help.

Returns

We accept returns within 30 days of delivery.

To be eligible for a return, your item must be:

  • Unused and in its original condition
  • In its original packaging, when applicable
  • Accompanied by your order confirmation or other proof of purchase

To start a return, email jess@taskavoidancestudio.com with your order number and a brief explanation of why you’d like to return your item.

Please do not send an item back without contacting us first. We’ll provide instructions for your return if it is approved.


Return Shipping

Unless your item arrived damaged, defective, or we sent you the wrong item, return shipping costs are the responsibility of the customer.

Original shipping charges are non-refundable.


Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives.

If your item arrives damaged, defective, or you received the wrong item, please contact us at jess@taskavoidancestudio.com within 7 days of delivery.

Please include your order number and photos of the item and packaging so we can evaluate the issue and make it right. Depending on the situation, we may offer a replacement, replacement item, or refund.


Non-Returnable Items

The following items are final sale and cannot be returned:

  • Gift cards
  • Sale or clearance items
  • Personalized or custom-made items
  • Digital products or downloads
  • Items that have been used, altered, or damaged after delivery

If you’re unsure whether an item qualifies for a return, just reach out. We’re happy to help.


Exchanges

We don’t offer direct exchanges.

If you’d like a different item, size, design, or color, the easiest option is to return your original item (if eligible) and place a new order for the item you’d like instead.


Refunds

Once we receive your returned item, we’ll inspect it and let you know whether your return has been approved.

If approved, your refund will be issued to your original payment method within 10 business days.

Please keep in mind that your bank or credit card company may take additional time to process and post the refund to your account.

If you haven’t received your refund after 15 business days from the date we approve it, please contact us at jess@taskavoidancestudio.com.

 

Questions?

Have a question about a return, refund, or an order that didn’t go quite according to plan?

Email us at:

jess@taskavoidancestudio.com

Please include your order number whenever possible so we can help you get things sorted out.

And remember: returning something is not failure. It’s simply another task successfully completed.